"We all know a few people--probably just a few, actually—who win over everyone they meet. Their charisma is hard to quantify, and yet it makes others feel at ease and drawn to them.
How do they do it? One of two ways: either they're born with an instinct, or else they study what works best and incorporate those routines into daily lives.
Chief among these habits are the verbal messages that they communicate to others. Here are some of the most important things they do--perhaps as often as every day." – Bill Murphy, Jr.
Check out Bill's Article "17 Verbal Habits of Highly Likable People"